In 2018, leadership at Parkview Health — a 14-hospital system serving more than 1.3 million residents — identified a quiet but growing threat to their mission: clinician burnout. As the organization expanded to more than 16,000 caregivers, they realized that a "one-size-fits-all" approach to wellness was no longer sufficient for a workforce facing unprecedented clinical and operational demands.
Parkview didn't just want to offer a resource; they wanted to foster a culture of support that addressed the unique "human side" of medicine.
With a network of more than 1,200 physicians and advanced practice providers (APPs), Parkview faced the common "Silo Effect." While resources existed, they often felt disconnected from the daily realities of clinical practice. To move the needle, Parkview partnered with VITAL WorkLife to implement a comprehensive, healthcare-exclusive support system.
The goal was clear: create a proactive environment where clinicians felt empowered to seek support before reaching a crisis point.
Parkview’s success wasn't built on a single initiative, but on a layered strategy that met clinicians exactly where they were:
“Stigma and privacy concerns often deterred physicians from seeking help, necessitating us to adopt a more tailored approach to address the unique challenges being faced by our clinicians,” said Michael Yurkanin, MD, Chief Medical Officer, Parkview Health.
The impact of this partnership was immediate and measurable. In the first three years alone, Parkview saw:
Parkview’s story is a powerful example of what happens when an organization stops viewing well-being as an expense and starts viewing it as a transformative investment. As the healthcare landscape continues to evolve, Parkview’s proactive model serves as a necessary roadmap for systems and hospitals nationwide.
Are you ready to see the full data behind Parkview’s success?