Counseling usually focuses on addressing past or present mental health challenges, helping you heal and build resilience. Coaching, on the other hand, is future-oriented, focusing on personal or professional development, goal setting, and enhancing performance. If you're dealing with emotional pain or mental health issues, counseling is likely the best fit. If you're looking to achieve specific goals or improve your performance, coaching might be more suitable. We can also help you assess your needs and guide you to the right resource.
Get Started with a Better Member Experience
The new VITAL WorkLife digital platform gives you 24/7 access to coaching and counseling and all your mental health and well-being resources.
Login/register now to access your well-being benefits. Existing members will need to re-register to access the new digital platform.
A simple one-time registration using your Employer Access Code is all it takes to get started. Contact HR or your manager for the code — or contact us for member support.
Center Me Blog
Find balance and personal growth by addressing the essential, interdependent dimensions
of your well-being with practical tools and insights.
Subscribe to Thrive
Center Me is for professionals who want practical insights to flourish and maximize their potential.
Please refer to our privacy policy for information on how we use your data.
Frequently Asked Questions
Coaching or counseling? We'll take the guesswork out of finding the right support.
VITAL WorkLife is here to help you connect with a qualified professional who will make you feel comfortable
and supported every step of the way.
In both coaching and counseling, you'll find a safe, confidential space to explore your thoughts and feelings. Sessions are typically scheduled regularly and follow a structured agenda. In counseling, you might delve into past experiences to understand root causes. In coaching, you'll often engage in thought-provoking discussions to identify solutions and take action. The process is collaborative, and your coach or therapist will provide guidance and support tailored to your specific needs.
Yes. Confidentiality is an important element in both coaching and counseling. Your sessions and any information shared will be kept private, and nothing will be shared with your employer or anyone else without your consent. If you are at risk of harming yourself or others, counselors (and some coaches) are required to report it.
The benefits are diverse and highly personal. Through counseling, you can experience relief from stress, anxiety, or burnout, improve your emotional regulation, and build stronger coping skills. Coaching can help you gain clarity on your goals, enhance your communication skills, and boost your confidence. Both can lead to increased self-awareness, improved relationships, and a greater sense of overall well-being.
Your New Digital Experience
Whole-Person Support for Every Chapter of Life
You give your best to the world—it’s time to invest back in yourself. Our comprehensive well-being programs provide the tools you need for mental clarity, emotional wellness, and true work-life harmony.
Access a secure, private suite of modern resources designed to help you navigate life’s hurdles with confidence. Whether you’re seeking a mental reset or building a sustainable lifestyle, our 24/7 support network ensures you and your family have the expert guidance to thrive in an ever-changing world.
