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Critical Incident Response

If your organization is experiencing a crisis or traumatic event and would like support, please complete the Critical Incident Response Intake Form or call us at 800.383.1908.

Critical Incident Response Intake Form

How Does Critical Incident Response Help?

Critical Incident Response is available within 1-3 days, by request. Our highly trained nationwide network of counselors provides the care and responsiveness necessary to support your organization and employees following a traumatic event. VITAL WorkLife is there in times of need. We come to your organization and deliver compassionate care, emotional support and resources, and confidential counseling to employees and family members who are suffering after a critical incident.

Workplace accidents, homicides, suicides, death of a colleague due to illness, downsizing, or company restructuring are traumatic events. They leave a mark not just on the people directly affected, but also on those who witness or know people affected by the incident. The emotional toll associated with a critical incident involving death, serious injury or threat to one’s physical safety can last for weeks.

Workplace violence involves acts or threats of violence, ranging from verbal abuse to physical assaults, directed at individuals on the job or performing their duties. It can occur in any work setting and affect any worker, though certain professions face higher risks.

According to the CDC, 76% of workplace violence victims who experience trauma are employed in the healthcare and social assistance sector.

The impacts of workplace violence can be profound, leading to long-lasting physical and psychological effects.

Why VITAL WorkLife?

With more than 40 years of experience, our nationwide network of counselors can arrive on-site quickly, in moments that matter. All counselors are licensed practitioners with a wide range of specialty areas to meet diverse needs during traumatic and sensitive situations. Our dedicated Critical Incident Response team can organize rapid on-site support within 24-72 hours or following planned events like layoffs or other organizational changes. Your organization will benefit from:

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A response plan tailored to support the people impacted by a specific crisis.

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Education and training to help make sense of the trauma and the path forward.

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Consultative guidance for managers and leaders to support difficult conversations.

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Emotional support, counseling, and resources to help employees and family members cope and recover.

Ready to Transform the Well-Being of Your Organization?

Join the healthcare industry leaders that trust VITAL WorkLife to support their organization’s mental health and well-being.

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