Physician Well-Being Resources

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Physician Well-Being Matters

With unprecedented levels of change in healthcare, including increased regulations, administrative time for physicians and the negative stigma associated with seeking help, many physicians report high levels of stress and burnout. The well-being of your physicians & advanced practitioners impacts:

  • Recruitment & retention
  • Patient satisfaction scores
  • Physician engagement
  • Care team relationships
  • Patient quality & safety
  • Your bottom line

Physician Well-Being Resources

VITAL WorkLife works with you to support your physicians with premium solutions to address their unique barriers, burnout and life challenges. Our Physician Well-Being Resources helps keep physicians in medicine, improve patient satisfaction and benefit your bottom line. Physician Well-Being Resources Includes:

Physician Peer Coaching offers a collaborative partnership between a qualified physician coach and their physician client, focused on creatively moving forward toward goals and strengthening personal and professional well-being. Through Physician Peer Coaching physicians have the opportunity to talk with someone who understands and has personal experience with the unique challenges of the medical profession.

PeerCoachOur physician peer coaches—most of whom are also certified professional coaches—come from a variety of specialty areas and share a common passion for assisting their colleagues in strengthening their work and life satisfaction.

Our peer coaches will work with physicians to address goals, performance or general issues in their life or profession, including:

  • Finding Joy, Meaning & Purpose in Medicine
  • Communication & Conflict Resolution
  • Stress & Burnout
  • Work/Life Integration
  • Identifying Limits & Setting Boundaries
  • Establishing Healthy Habits
  • Leadership Development

GettyImages-518833784Our WorkLife Concierge is an all-purpose, virtual assistant offering first-class service to help maximize the limited time of physicians and their families. WorkLife Concierge representatives are available anytime, day or night, and can assist with a variety of every day and special occasion tasks, including:

  • Child care programs from birth to high school
  • Entertainment & travel planning
  • Home & auto services
  • Personal services
  • Shopping, return and exchange services
  • Party & event planning
  • Appointment scheduling
  • Senior/elder care services

In-the-moment behavioral health support

In-the-moment behavioral health support, with a master’s or doctorate level counselor, is available 24/7 to address concerns or immediate needs when they occur.


Counseling is available in either face-to-face or virtual sessions. Counseling involves analyzing, addressing and resolving problems that impact clients emotionally, or are impairing their ability to function well. It provides professional guidance to the client, often spending time exploring the client’s past and exploring emotional turmoil, mental health issues or substance abuse concerns, and looking for links and solutions to issues. Counselors create safe and supportive spaces so that clients explore questions like, ‘who am I,’ 'how do I feel' and ‘how do I cope with this.’ Counselors help identify problems and act as a solid support system to assist clients in gaining strength.

Counseling can help with many concerns, including:

  • Stress & Burnout
  • Depression
  • Conflict & Relationships
  • Dealing with grief or adverse events
  • Sorting through work and life issues
  • Communicating more effectively
  • Relieving depression & anxiety
  • Managing anger
  • Resolving marital & relationship troubles
  • Overcoming legal or financial problems
  • Managing interpersonal conflict at home or at work
  • Achieving healthier work/life integration
  • Addressing addictive behaviors
  • Dealing with drug or alcohol abuse

Coaching in the areas of career decisions, skill building, goal setting and achievement is available to individuals and their family members.

Objectives could include:

  • Unleashing client potential
  • Creating or maintaining motivation for change
  • Setting and meeting goals
  • Exploring obstacles to change

Click here to learn more about coaching and the differences between coaching vs. counseling ›

App Angled Screenshot 2019.07.16

The VITAL WorkLife App is designed to help physicians improve their personal and professional lives and to easily access their VITAL WorkLife resources whenever—and wherever—they are needed.

The VITAL WorkLife App offers innovative, effective ways to help individuals face their unique well being challenges.

Connect with program resources

  • Connect directly to the WorkLife Concierge site
  • Tap to call or email VITAL WorkLife
  • Learn more about Peer Coaching and how to use it
  • Review information about VITAL WorkLife resources

Take Assessments to Evaluate Well Being

  • Assessments for each of the six dimensions of well being (professional, physical, financial/legal, spiritual, emotional, relational)
  • The Well-Being Index, based upon validated research conducted by the Mayo Clinic
  • Maslach Burnout Inventory (MBI)
  • Mindfulness Attention Awareness Scale (MAAS)
  • After completing each assessment, individuals receive recommendations based on their results

Set Personal Goals

  • Establish personal goals and set reminders to stay on track.

Access Insights and Videos by Experts

  • View Insights by dimension of well being
  • Watch relevant videos from the VITAL WorkLife channel
  • Watch the orientation video for a five-minute overview of VITAL WorkLife Well Being Resources

The VITAL WorkLife App is available on the App Store and Google Play.

VITAL WorkLife Mobile. Available on the App Store:VITAL WorkLife Mobile. Get it on Google Play.

The Well Being Advocate Program offers support in identifying and training internal advocates to promote a culture of well being and to support program engagement with VITAL WorkLife Well Being Resources.

Well Being Advocates are the inspirational voice within the organization regarding the value of well being, along with the opportunities and resources available to establish and maintain well being. They voluntarily take a strong interest in adoption, implementation and success of Physician Well Being Resources in their organization.

Well Being Advocates work one-on-one with a coach and follow an established curriculum to optimize onboarding.

If you are a Well Being Advocate, access your Advocate Program Resources here.
If you need your password, contact us at 877.731.3949.

"The Well Being Advocate program is a fantastic opportunity. It’s provided a wide range of resources to help us best support our providers in all aspects of their well being. It is so comforting to know VITAL WorkLife is our partner in care!” — Well Being Advocate at Community Health Network

VITAL WorkLife offers unlimited, free and confidential phone consultations with one of our financial counselors to help identify possible causes and solutions to financial problems and discuss many options regarding how to best address financial questions and concerns or manage debt. Areas where we can help include:

  • Budgeting: Assess financial health with a consultation and materials for personal or family budgeting, determine monthly net income, expenses and come up with a budget, stay on top of financial well being with credit monitoring and other tools
  • Financial Planning: Our Accredited Financial Planners are here to help answer questions related to retirement, estate planning, asset protection, investments or starting to save for a child’s college expenses
  • Credit and Debt: Advice on everything from repaying medical student loans and consolidating debt to how much mortgage is affordable while meeting savings and investment goals
  • Bankruptcy and Foreclosure: Advice and financial counseling on bankruptcy issues and foreclosure prevention
  • Identity Theft Prevention and Support: A comprehensive identity theft packet is available on request. This includes information on preventing identity theft as well as the excellent 68-page brochure from the Federal Trade Commission, Taking Charge: What to Do If Your Identity Is Stolen

Legal Advice: Free advice over the phone, generally within one business day.

Local Referral: In-person referrals available to those who may need to retain an attorney. One free half-hour consultation with a local lawyer is provided and a 25% discount off hourly fees may apply if additional assistance is needed.

VITAL WorkLife offers access to the expert counsel of an attorney to address legal questions or concerns, such as:

  • Family Issues: Divorce, separation, child custody, adoption, juvenile issues, guardianship
  • Property & Contracts: Contractor issues, lease agreements, buying or selling a home, foreclosure
  • Criminal Offenses: Traffic tickets, Driving Under the Influence (DUI), domestic violence
  • Financial Issues: Estate planning, probate, tax audits, insurance, bankruptcy, debt collections
  • Personal Injury: Social Security/disability and personal injury lawsuits

Well being articles

Healthcare and physician-specific insights, by well being experts, on a wide range of topics are available on our blog.

Member Website

An online portal allowing access to detailed benefit information and a wealth of online resources.
  • Online Work & Life Resources: A comprehensive library of support topics including parenting, wellness, career development, consumer tips and more. Topics are organized by category and include informative and valuable articles, assessments, audio files, calculators, checklists, glossaries and resource links.
  • Online Seminars: An interactive learning experience available on-demand with new seminars added monthly.
  • Financial & Legal Resources: Unlimited access to financial and legal resources, including tip sheets, calculators, handbooks, online seminars, worksheets, checklists, legal forms and more.

Healthcare Leaders need a wide variety of skills to support clinicians and encourage meaningful engagement in their work and life well being.

VITAL WorkLife’s qualified and experienced leadership and physician consultants support leaders in all roles by offering Leadership Consultations and Coaching to help them address a particular issue or challenge and/or to assist them in managing a disruptive or otherwise-stressed physician and the care team.

The objective is for the leader to come away with a resolution specific to their situation related to managing or supporting a troubled physician, the care team and workgroup and/or accessing relevant areas of their solution.


Our solutions have been tested and improved over time and we have leveraged our expertise to develop a proven process. We apply our proven process to help our clients from discovery through implementation and engagement, using ongoing monitoring and measurement to evaluate and make adjustments to meet program objectives. This includes:

  • Highly consultative account management with guidance and best practices to maximize organizational ROI
  • Presentation of non-identifiable engagement data to measure program effectiveness and to ensure program objectives are met
  • Physician Orientation and Leadership Training
  • Access to a Digital Engagement Hub with resources to help successfully promote Physician Well Being Resources, including the Physician & Provider Orientation Video [4:59]

We strive to continually improve our processes and solutions to be the trusted partner clients can count on to support well being for individuals and their organizations.

Why VITAL WorkLife?

We are passionate about helping physicians become their best selves. In 2007 we launched a dedicated healthcare practice focused on improving physician well-being. We have:

  • A national team of certified physician peer coaches and senior behavioral health consultants who deliver life-changing well-being solutions
  • Physician-focused behavioral health solutions that address six dimensions of well-being, including:
    • Physician Well-Being Resources, which includes a customized well being assessment, peer coaching, counseling, concierge services and a mobile app
    • Physician Interventions with in-depth case management to address disruptive behaviors
  • A unique program that educates, trains and coaches Well-Being Advocates to influence and inspire well being in organizations

Watch the Video

Learn more about the resources available to help improve physician well being.


A Physician at a Large Metropolitan Hospital

“Working tons of hours at two different sites, I was struggling to find balance between my work and family life. After five sessions with a peer coach, I was able to set boundaries and learn to let go of things that prevented me from being successful outside of work.”

Contact Us to Set Up a Discovery Call

Interested in learning more about Physician Well-Being Resources and how it can support your physicians and providers? Click above to get in touch with us and set up a discovery call, or call us at 877.731.3949. 

Physician Well-Being Resources

For more in-depth information about our Physician Well-Being Resources solution, click above to download our Fact Sheet.